High Quality Dental Care
Patients who are experiencing any symptoms of CORONAVIRUS, are currently self-isolating or living with someone who is self-isolating are NOT TO ENTER THE PRACTICE and will need to
re-arrange their appointments by telephone or email.
Our aim is to keep our patients, visitors, and staff safe always. We set a high standard of cross infection control and require all visitors to the practice to comply with our safety requirements
We require all visitors to the practice to:
Wear a face mask/covering while in the building (you will be asked to remove it while in surgery, by your dentist)
We will take your temperature on arrival at the practice. We require that you use the hand sanitiser provided before entering and prior to use of our digital pads at reception and card payment machines
Failure to comply will result in the postponement of appointments. We reserve the right to remove you from our patient list if refusal to comply continues.
In the case of urgent treatment patients are required to contact the practice by telephone or email and their needs will be triaged by reception staff. This will then be assessed by their dentist or the practice principal, Andrew Brown, and an appropriate course of action will be taken to resolve their problem.
We will continue to adhere to national guidelines with respect to cross infection and all preventative measures.
Other measures in place include:
AIR PURIFIERS (VIRUS KILLERS) IN EVERY ROOM - scientifically proven to kill over 97% of airborne viruses immediately !!
PPE (MASKS, VISORS , APRONS ,etc)
PERSPEX SCREENS AT RECEPTION
SOCIAL DISTANCING PROCEDURES WHEN POSSIBLE (i.e. waiting room)
STAFF TESTING TO ENSURE NO-ONE HAS COVID -19
INCREASED DISINFECTION OF DOOR HANDLES ETC
You are welcome to wait in the waiting room (air purifier in place killing airborne viruses) We can provide you with a mask if you do not have one on arrival.
If you prefer, you are welcome to wait in your vehicle and we will call you when ready. Alternatively, you can wait in the front garden (umbrellas are available should the weather be inclement)
If you have any concerns or queries please don't hesitate to contact us